1. Eligibility for Exchange:

To be eligible for a Exchange, the following conditions must be met:

The request must be initiated within 48 Hours of receiving the product.

The product must be in its original condition, unworn, unwashed, and with all tags and labels intact.

The original receipt or proof of purchase must accompany the return.

 2. Exchange Process:

  If you would like to initiate a return, please follow these steps:

- Contact our customer support team within 48 hours of receiving the product. You can reach us through our designated customer support channels, such as email or phone.

- Provide the order details and the reason for the Exchange.We may request additional information or photographs if needed.

- Our customer support team will guide you through the Exchange process.

- Pack the product securely, including all original packaging, tags, and accessories

- Ship the product back to the designated return address provided by our customer support team using a reliable and trackable shipping method.

- The return shipping costs will be the responsibility of the customer, unless the return is due to a product defect or error on our part.

 3. Exchange Policy:

 Once we receive the returned product and verify its condition, we will process the exchange based on your preference and the
availability of stock. Here are the options available:

- Only one-time exchange is allowed per item purchased.

- Exchange requests are subject to availability of the desired item.

- If the requested item is unavailable , You can prefer an exchange for a different size, color, or style, we will make every effort to
accommodate your request, subject to availability.

4.  No Refund Policy:

- We do not offer refunds under any circumstances.

 Non-Returnable Items:

For hygiene and safety reasons, certain items may not be eligible for return. These typically include intimate apparel, Masks, Swimwear, earrings, and other personal use items. Please check the product description or contact our customer support team for clarification before making a purchase.

 5. Damaged or Defective Products:

If you receive a damaged or defective product, please notify our customer support team immediately. We may request photographic evidence of the issue to facilitate the return process. We will arrange for a replacement , including any applicable shipping charges, based on the specific circumstances. It's important to note that the above information provides a general overview of our Exchange policy, and specific details may be subject to change. For the most up-to-date and accurate information, we recommend reviewing our Exchange policy on our website or contacting our customer support team directly. We are here to assist you and ensure a smooth return process with Hassu's.

Customer Support Mail: hassus@gaapparels.com

Contact: +91-8977633914